Terms & condition
Welcome to Mother’s Choice / Alwar Foods Pvt Ltd. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
General Information
This website is operated by Alwar Foods Pvt Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to the company.
By visiting our site or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.
Eligibility
To purchase from our website, you must:
- Be at least 18 years old
- Provide accurate and complete shipping, billing, and contact information
Product Information
We make every effort to display accurate product details including:
- Ingredients
- Packaging information
- Pricing
- Availability
However, slight variations may occur due to manual processing, lighting, or device display differences.
Pricing & Payment
- All prices shown are inclusive of taxes.
- Prices may change without prior notice.
- We accept payments via authorised payment gateways only.
- Orders will be processed only after successful payment confirmation.
Order Acceptance & Cancellation
We reserve the right to:
- Accept or reject any order
- Cancel an order in case of incorrect information, payment issues, or policy violations
If your order is cancelled after payment, the amount will be refunded as per our refund policy.
Shipping & Delivery
- Orders are shipped to the address provided by the customer.
- Delivery timelines may vary based on location.
- Delays due to courier partners, weather, strikes, or unforeseen situations are beyond our control.
Customers must provide accurate address details to avoid delays.
Returns, Refunds & Replacements
As our products are consumables, we cannot accept returns of opened or used items. Refunds or replacements are eligible only if:
- Products are damaged during delivery
- Wrong item is delivered
- Package is tampered or leaking
Customers must report issues within 48 hours of delivery with photos/video proof. For full details, refer to our Refund Policy page
User Responsibilities
By using our website, you agree not to:
- Misuse or attempt unauthorized access to the website
- Submit false information
- Copy, reproduce, or misuse our content, images, or product descriptions
Intellectual Property
All content on this website—including logos, product descriptions, images, and branding—belongs to Alwar Foods Pvt Ltd and cannot be copied or reused without written permission.
Privacy & Data Usage
Your personal information is used strictly for:
- Order processing
- Delivery
- Customer support
We do not sell or share your data with third parties except logistics and payment partners.
Read our Privacy Policy for full details.
Limitation of Liability
We are not liable for:
- Allergic reactions (ingredients are clearly mentioned)
- Misuse of product
- Delays caused by external factors
- Technical issues beyond our contro
Our total liability shall not exceed the value of the product you purchased.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, policies, or actions.
Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time. Continued use of our website implies acceptance of the revised terms.
Contact Us
For any privacy-related questions or concerns, you can reach us at:
Alwar Foods Pvt Ltd Old No. 3, New No. 9, 3rd Lane, G.A. Road, Old Washermenpet, Chennai – 21
alwarfoodspvtltd2024@gmail.com
+91 9840221963